Below FAQ are some common concerns of our clients before purchasing the theme. If you have other questions, please just send it to info@tacstore.pk.
1. Ordering & Account
👉 Browse our categories, add your desired products to the cart, and proceed to checkout. Enter your shipping and payment details to confirm. You’ll get an order confirmation via email or WhatsApp.
👉 You can checkout as a guest or create an account to track your orders, view history, and get updates on offers.
👉 Yes — changes or cancellations can be made within 1 hour of placing the order. Contact us at WhatsApp: 0300-05406666 or email: tacstorepk@gmail.com for quick assistance.
💳 2. Payment & Pricing
👉 We accept Cash on Delivery (COD), Bank Transfer, and Debit/Credit Cards (where available).
👉 Yes, all prices include applicable taxes. Promotional or sale prices are updated automatically on the website.
👉 Currently, TAC Store serves customers across Pakistan only. International shipping may be added soon.
🚚 3. Shipping & Delivery
👉 Orders are processed within 24 hours (Mon–Sat). Delivery typically takes 2–4 business days in major cities and 3–6 days in remote areas.
👉 Yes, we deliver all across Pakistan using reliable courier partners.
👉 Absolutely! Once your order is dispatched, you’ll receive a tracking ID via SMS/WhatsApp or email.
🔁 4. Returns, Refunds & Exchanges
👉 Returns are accepted within 7 days of delivery for unopened and unused products in their original condition. For hygiene and safety, opened skincare or pharmacy items cannot be returned.
👉 Contact us through WhatsApp (0300-05406666) or email (tacstorepk@gmail.com ) with your order number and item photos. Our support team will assist promptly.
👉 Refunds are usually processed within 3–5 working days after product inspection and approval.
🧴 5. Products & Safety
👉 Yes, we source all items directly from authorized and verified distributors to ensure authenticity and quality.
👉 Keep items in a cool, dry place, away from sunlight. Follow the specific instructions mentioned on the product label.
👉 Yes! For expert dermatological advice, you can contact The Aesthetics Clinic by Dr. Shaista Lodhi — our trusted medical partner. Visit slaestheticsclinic.com or book an appointment for personalized consultation.
🌿 6. About TAC Store
👉 TAC Store is built on the belief that health and wellness should be accessible, reliable, and affordable. We provide: